Privacy Policy

FinRise is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in Canada.

1. Data Controller

FinRise
Address: 18 King Street East, Suite 1400, Toronto, ON M5C 1C4, Canada
Business ID: 949372815
Email: contact@finriseco.com
Phone: +1 437-927-6483

2. Information We Collect

We collect personal information when you:

• Use our contact form
• Register for a course or membership
• Create a user account
• Communicate with us by email or phone
• Navigate our website (technical data may be captured automatically)

Collected data may include:

• Full name
• Email address and phone number
• Billing address and payment details
• Account login credentials
• IP address, browser type, and device information

GDPR

In compliance with the General Data Protection Regulation (GDPR), we ensure that all personal data collected from users within the European Union is processed lawfully, fairly, and transparently. We only collect the data necessary for providing our services and take appropriate measures to protect it.

• Your data is collected for specific, legitimate purposes and is not further processed in a way incompatible with those purposes.
• We collect only the minimum amount of personal data required to fulfill the intended purpose.
• We implement strong technical and organizational safeguards to prevent unauthorized access, loss, or misuse of your data.
• You have the right to request access to your personal data and to correct, erase, or restrict its processing at any time.
• We do not share your personal data with third parties without your explicit consent, unless legally required.
• We store your data only as long as necessary for the purposes it was collected, after which it is securely deleted.

3. Purpose of Data Processing

• To deliver coaching and support services
• To manage subscriptions and accounts
• To process payments securely
• To respond to inquiries and provide service updates
• To meet legal and regulatory requirements
• To improve website performance and usability

3. Purpose of Data Processing

• To deliver our educational and coaching services
• To manage accounts and subscriptions
• To securely process transactions
• To provide customer support
• To comply with legal obligations
• To enhance website functionality and user security

4. Legal Basis

Your data is processed based on:

• Your clear consent
• Performance of a contract
• Compliance with applicable law
• Legitimate interests (e.g., fraud prevention, service improvement)

5. Sharing with Third Parties

We may share data where necessary with:

• Hosting and infrastructure providers
• Secure payment processors
• Auditors, accountants, or legal advisors (when required)
• Other parties, only with your explicit consent

6. Data Retention

We store your information only as long as needed to fulfill its purpose or as legally required (e.g., up to 7 years for tax-related data).

7. Your Rights

You may:

• Access your personal data
• Request corrections to outdated or inaccurate data
• Request deletion of your information (where legally permitted)
• Withdraw consent at any time
• Limit or object to data processing activities
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise your rights, contact us at: contact@finriseco.com

8. Cookies and Tracking

We use cookies and tracking tools to ensure proper site functionality and improve your browsing experience. Preferences can be managed in your browser or through our site banner.

• Essential Cookies: Enable core functionality like login and navigation
• Analytics Cookies: Collect anonymous usage data
• Marketing Cookies: Used only with your explicit permission

9. Data Security

We apply industry-standard protection, including SSL encryption and secure data storage, to guard against unauthorized access, loss, or misuse. Data is stored in Canada or EU jurisdictions.

10. Changes to This Policy

This Privacy Policy may be updated periodically. The latest version is always accessible via finriseco.com. Changes take effect upon publication.